Terms & Conditions
FavTutor serves as an online platform connects tutors with students seeking tutoring services and other related services. Our tutoring services include the capability for users and tutors to interact via FavTutor’s interface or other techniques as may be made accessible by us from time to time.
FavTutor serves as an online platform connects tutors with students seeking tutoring services and other related services. Our tutoring services include the capability for users and tutors to interact via FavTutor’s interface or other techniques as may be made accessible by us from time to time.
Key Service Related Terms
Content: Meaning any text, images, graphics, software, video, audio and other materials.
Student: Meaning the user availing the tutoring and other Services of FavTutor, i.e., anyone who reserves or schedules tutoring.
Tutor: Meaning the Tutoring Service provider accessible via the platform and the one who signed up and approved for tutors.
Tutoring Services: Meaning any teaching service a student gets from the tutors on the platform.
User: Meaning any person visiting the website including the students, tutors, moderators, etc.
These Terms of service shall apply to every user who has either joined FavTutor for the purpose of online tutoring and/or using the Community forum for educational purposes.
Agreeing to these shall mean that: FavTutor may at any time change or modify these Terms and Conditions. We will notify for any changes or modification through email to our users at the registered email addresses. However, we do not obtain any liability for such notification; therefore, we advise you to read our Terms and Conditions available on the website on regular basis.
Continued use of any section of the website following the modification of the updated terms of Services will constitute your acceptance of the changes and modifications. By accepting these Terms of Services you agree that you remain bound by these.
Eligibility, Account Registration & Termination
- If you are a student seeking online tutoring services and aged 14 and under, you must review these terms of services with your parent or guardian to ensure your agreement. Also, confirm that all the information provided by you is accurate and complete.
- Only one account per user is allowed. Students cannot avail FavTutor’s services using multiple accounts.
- Students are solely responsible for maintaining the confidentiality of your registered account, username and password with FavTutor.
- Students of FavTutor must immediately notify if they suspect any unauthorized use of their account or access to their password.
- When registering with FavTutor, students agree to not sell, share or otherwise transfer their account or other rights to anyone else.
- FavTutor has the right to terminate or block your account for any reason at its sole discretion without any notice and without any liability.
- Students are not authorized to use the services of FavTutor if their accounts have previously been suspended or closed by us.
Content Validity
Students are exclusively in charge of the content they submit through or in connection with FavTutor’s services including, but not limited, to our Community Forum. You must comply by the following rules, as FavTutor may terminate the responsible accounts in addition to removing any unsuitable or prohibited content you put on its website, and/or immediately report such activities to law enforcement authorities, as appropriate. Prohibited user content may include but not limited to content that we may determine as:
- Hostile and promotes or otherwise actuates racism, bigotry, hatred or physical harm of any type against any group or individual.
- Harassing or advocates harassment of another person.
- It is exploiting or may exploit people in a sexual or violent manner.
- It contains nudity, violence, or offensive subject matter or contains links to inappropriate websites.
- Content possesses information that poses a privacy or security risk to any person.
Restricted and Prohibited Activities
Users must treat all tutors with respect and refrain from using abusive language or passing remarks which may be classified as racist, homophobic, sexist or defamatory, at all times.
Although students and tutors are allowed to exchange emails, it is only if all transactions go through FavTutor will we be able to support/refund if needed.
Tutors at FavTutor
All tutors on boarded with us have to pass through various quality tests, but their inclusion in our list do not constitute a representation or warranty by FavTutor. Tutors are of best moral character and well-qualified to provide the tutoring services through our platform. Tutors at FavTutor are self-employed. They are not employed or engaged by us and we are not liable for anything.
Tutors Reviews and Rankings
- To maintain the quality of the platform, we encourage students to provide honest feedback on the tutoring sessions. This can be done by ranking the tutors accordingly.
- This ranking would help other students to choose from a wide list of tutors and be able to evaluate them based on our strict quality ranking system.
- FavTutor may decline to publish a ranking where we consider, in our complete and absolute discretion, the ranking to be unfair, inaccurate or otherwise a result of some dispute between tutor and student.
Academic honesty
Favtutor’s services are provided for facilitating learning and not cheating. You shall not use the site to inquire about, engage in, or assist in any form of academic dishonesty. For example- completing projects, writing academic papers or essays, taking (or help take) quizzes or examinations on someone’s behalf, or completing work in violation of academic policies of a school, university, academic institution or workplace.
We believe in genuine tutoring, hence we can aid you by guiding you at each step. We help in step-by-step problem solving, but our tutors will not do any work on your behalf or attend classes on your behalf.
Cancellation and Refund
If the student is not satisfied with the tutor, they can contact our support team. We are convinced that you will absolutely love our services, but are still willing to offer a seven-day risk-free money back guarantee. If you are not satisfied with the service for any reason, you get a full refund within 7 days of making a purchase. For that case you have to contact support at [email protected].
Payment and Transactions
- All financial transactions to be processed in US currency. Be that as it may, the services are not planned for the conveyance or use in any ward or nation where such dissemination would be in opposition to law or direction or which would subject FavTutor to any enrollment prerequisite inside such purview or nation.
- FavTutor reserves the right to amend the service charges/fee from time to time without giving any prior notice.
Disruption or Suspension of the Website
FavTutor does not guarantee the uninterrupted operation and availability of the website. From time to time, the website may be unavailable for a number of reasons including without limitation:
- The performance of scheduled maintenance including on servers and data lines.
- The performance of emergency unscheduled maintenance and/or repairs including on servers and data lines.
Disputes
In the event of any conflict with the tutor, you are required to notify, with proof, the support team within 24 hours. You can drop us an email at [email protected]. We will reach out to you at the soonest.
General
FavTutor never asks students for their personal information such as account username, password, debit or credit card information, etc., via email or text message. FavTutor is not responsible for any misuse of such information, hence it is advisable to be safe.